FAQ

What Cities do we service?

We currently service Dallas, Houston, Los Angeles, Chicago, New York, New Jersey, Las Vegas, Palmdale, Lancaster, Tampa, Orlando, Miami and surrounding areas. 

When does Belizean Queen Freight ship?

We ship twice per month from Los Angeles, Houston, Dallas, Miami.  We have monthly shipments from Chicago, Waukegan, New York, New Jersey and surrounding cities, with more frequent shipments at the end of the year to accommodate the holiday season. Please take a look at our shipping schedule.

Does Belizean Queen Freight deliver to my door?

Yes! We offer a Door to Door service. Freight is picked up in the US from addresses within a 20 mile radius of the cities we service and delivered to the receiver’s address in Belize, at an all inclusive cost. We also ship to the islands; the Belize City to Island fee is the responsibility of the receiver. Island shipping carriers/costs vary, but we do accommodate your preferred choice of shipment.

Can I order items online and have my goods shipped to Belizean Queen Freight?

 

“Shop and Ship with Shelly”
 
**Download our app, Belizean Queen Freight & create an account by entering your name & personal delivery info in Belize. After account registration, kindly send your name, address and phone number via WhatsApp to: 1-323-394-2893 to alert us.**
 
Our minimum starts at $30Usd, a box approximately 14 inches cubed. It goes up from there. If you’re sending phones/computers/tablets, office equipment, electronics or appliances, they’re priced per item for declaration and duty clearance.  Consolidation of smaller items (for ex. amazon packages) can be accommodated as a courtesy, upon request. You are only charged for the size box(es) that you fill up. There is no receiving/packing fee.  A handling fee may apply for pallets in excess of 500lbs.
‼️WE START SEALING BOXES THE FRIDAY BEFORE EACH SHIPMENT. CONSOLIDATION IS NOT GUARANTEED FOR ITEMS ARRIVING AFTER‼️
 
Ship orders in YOUR NAME 
6529 Cunningham Road
Suite  2403
Houston, TX 77041
 
This is a business, so indicate delivery during normal business hours, Monday through Friday 10am to 6pm. We are also open weekends: 10am to 6pm over shipping weekends & 12pm to 4pm only over non-shipping weekends. We are not responsible for delivery errors made by amazon, ups, usps, dhl, FedEx, etc.  We will upload a picture of package(s) with corresponding tracking to your app, once received; it is your responsibility to track your own packages and check our app once deliveries are made. Confirmation pictures are posted to your profile within 24 hours of receipt; your invoices are processed and posted 24-48 hours after the shipment sails.
 
We cover duty and delivery to your door for all personal effects, groceries, personal non-industrial appliances and personal furnitures. For commercial items, office supplies, bulk orders, commercial inventory/supplies, etc, you are responsible for GOB assessed duties.  If you live on the islands, you are responsible for a barge fee payable directly to barge/water taxi of your choice. 
 
**We take two weeks to dock from ship date.**
 
PAYMENT: We accept zelle, PayPal, US Bank deposit, credit card, local Belize bank deposit, wire transfers, online transfers, cash and COD.  
This is Belizean Queen Freight Services Belize Bank account number: 172978010120001.
Kindly fw proof of transaction to our accounting WhatsApp at 614-3102.

 

 

 

DOES BELIZEAN QUEEN FREIGHT OFFER PURCHASING FOR CUSTOMERS WITHOUT A MAJOR CREDIT CARD?

Yes.  For quick quotes, send your links to our purchasing department at:
bqfpurchasing@gmail.com or WhatsApp/Text to 346-227-9172. 
 

 

How do the customs tax and fees work?

We cover duty and delivery to your door for all personal effects, groceries, personal non-industrial appliances, personal furniture.  For commercial items, office supplies, items for re-sale ordered in bulk, any bulk orders, etc., you are responsible for GOB assessed duties.  If you live on the islands, you are responsible for a barge fee payable directly to barge/water taxi of your choice.

Do I pay when shipping or receiving from the US?

Both options available to the customer.